Better Digital World for All
We empower organizations across the globe to create, secure, and run applications that enhance our digital lives. Our passion is cybersecurity, protecting consumers from fraud and enabling innovation.
At F5, everything we do centers around people. We obsess over making life better for customers and their customers. We prioritize a diverse community where each individual can thrive.
Site Reliability Engineer Role Overview
You will join a growing team securing leading-edge protection solutions and enterprise infrastructure. As a Site Reliability Engineer in the SDC Operational Support Systems (OSS) team under Security & Distributed Cloud organization, you will ensure all infrastructure is functioning properly and securely to support business operations and F5 products and services.
This position requires analyzing, leading project development, troubleshooting, resolving technology issues, configuring and maintaining systems, and supporting industry-standard tools and proprietary software systems.
Your Key Responsibilities:
* Maintain strong customer focus providing services, sometimes conferring with vendors, partners, and clients.
* Administer the corporate network, including compute layer, storage layer, and network layer.
* Develop strategies and technical procedures to increase global team collaboration, improve operational efficiency, enhance workflow, and improve customer satisfaction.
* Create new technical solutions, improve existing designs, modify, and test software tools.
* Understand, analyze, and troubleshoot complex systems and production processes.
* Experience with ticketing systems and service level agreements.
* Support on-call rotation for urgent escalations.
Your Skills and Qualifications:
* Bachelor's degree in computer science/information technology or 2+ years of relevant experience required.
* Technical skills with MacOS and Linux operating systems, Kubernetes, docker, containerization experience.
* Solid understanding of network design, performance, security, diagnosing and resolving issues across multiple communication protocols, networks, and operating systems.
* Experience with software configuration management system (Puppet, Ansible, Nomad, Terraform).
* Automation and scripting experience in at least two disciplines (Python, Perl, Bash, Ansible, Golang).
* Administration of Amazon Web Services (AWS), Google Cloud Platform (GCP), Microsoft Azure, or equivalent public cloud infrastructure. Extra points for related certifications.
* Self-starter with ability to balance urgency against measured thinking and attention to detail in coordination with best practices and team/corporate guidelines.
* Written and verbal communication skills, working collaboratively with system users and other technical colleagues.
* Knowledge of FedRAMP, SOC2, PCI, BC/DR or other related security and compliance frameworks.
* Experience with OpenVPN, routing, SAML, Okta, and Fortinet administration.
What You'll Get:
* Hybrid working mode
* Career growth and development opportunities
* Recognitions and Rewards
* Employee Assistance Program
* Competitive pay, comprehensive benefits, and cool perks
* Culture of Giving Back
* Dynamic Diversity & Inclusion Interest Groups