Professional Services Engineer Opportunity
We are seeking a highly skilled Professional Services Engineer to join our team. As a leading multinational SaaS client, we offer exceptional career progression opportunities and a proven track record of internal promotions.
This exciting opportunity is based in Blanchardstown, where you will work out of our state-of-the-art hub three days a week. You will provide technical support to our large client base, spanning small independent companies to global retail chains.
Key Responsibilities:
* Provide customer-centric technical support over the phone, via email, and remotely.
* Install and configure our clients' SaaS product suite.
* Troubleshoot issues and escalate as necessary.
* Deliver remote customer training.
Requirements:
* An IT-related degree or qualification.
* Experience in a technical support role, dealing with complex applications.
* Excellent communication skills.
* A positive attitude with a solutions-oriented demeanor.
Join Our Team