We are currently recruiting for a Duty Manager in Junction 14, Mayfield.
Junction 14 Mayfield prides itself on creating an excellent customer experience with its positive team and working environment.
This award winning busy convenience store is fast paced with a high volume of passing trade.
As a Duty Manager you must be confident, self-motivated, reliable and a good team player.
We would expect you to lead by example and be able to deliver excellent customer service and be able to be part of creating a welcoming atmosphere to all of our customers
Employee Benefits:
% Staff Discount Peer Awards Scheme Employee Referral Scheme Free On-site staff parking Excellent Career Progression Opportunities Bike to Work SchemeResponsibilities to include but are not limited to: Managing and motivating staff throughout the site and delegating duties when needed Implement company operating standards on a daily basis Providing consistent management presence throughout the site and assistance to all departments during busy periods, taking a hands on approach Ensure a high standard of service is delivered at all times Prompt resolution of any customer complaints that may occur when on duty and reporting same in the handover diary Ensuring that all tills have sufficient change and comply too cash holding policies To be responsible for the processing of a coin order To oversee the till reconciliation for all the different departments To be responsible for the balancing of supervisor safe on a daily basis To do regular walks of the site both inside and outside To report any issues relating to the store equipment, I.E.
coffee machine, ovens, fridges not working, leaks, spillages and damages etc.
etc Ensure all staff dress and appearance is according to company policy Ensure all staff under your supervision get their required breaks Be vigilant when on the shop floor; watch out for any potential theft of stock Ensuring all staff members adhere to all regulation and legislation in place on site
We do not require the assistance of recruitment agencies at this time