POSITION SUMMARY
Customer Services Representative (French)
We are seeking a Customer Services Representative who is passionate about delivering exceptional support to our customers. As a key member of our team, you will be responsible for providing timely and effective solutions to customer inquiries, ensuring a positive experience for our guests.
WHAT WE OFFER:
A dynamic and diverse work environment with opportunities for growth and development.
JOB RESPONSIBILITIES:
* Process all reservation requests received by phone or email.
* Become an expert on Marriott's global reservation systems.
* Deal directly with customers, including hotels, and confidently manage all queries.
CAREER GROWTH AND DEVELOPMENT:
We offer clear career paths and opportunities to progress within the company. With 36 departments and 95 job roles, there's something for everyone.
WORK-LIFE BALANCE:
We understand the importance of work-life balance and offer flexible working arrangements, including choice of where to work – in centre, remote (within 50-mile radius) or hybrid.
BENEFITS:
We provide a comprehensive benefits package, including life assurance, travel and bike-to-work schemes, free health insurance, and a private pension.
CULTURE:
We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.