Branch Manager, Dublin South, Tallaght We have an exciting opportunity to join our Team at our Dublin South location, Tallaght, for Branch manager. Reporting to the Head of Regional Operations and Sales, this a dynamic and varied role encompassing all different aspects of branch operations. The successful candidate will manage all areas of the branch focusing heavily on profitability, staff development and foster a positive environment to ensure customer satisfaction and proper branch operation. The candidate will have a hands on approach and will be committed to the expansion and success of the business by implementing strategies that increase productivity and enable sales target achievement. Role Responsibilities Ensure corporate deliveries / collections meet high levels of service, checking in damage Ensure very high levels of customer service is being provided by all Desk and Driving Staff and feedback to staff and management on areas for improvement Be aware of all requirements for vehicles during the day and to plan for the days/weeks ahead. Be aware of general fleet activity by using available fleet reports and discussions with the fleet department and Cluster manager Overseeing CSR's and D/V responsibilities and targets to ensure work is being carried out correctly. Holding staff accountable when necessary. Setting internal sales targets for CSR's and following up/holding staff accountable. Day to day operations/processes including deliveries, impros, utilisation, following up overdues, pre-closes and RCR bookings for garages Liaise daily with valeting staff to ensure the smooth running and manning of this important area. Ensure the daily payments reports are correct and necessary reporting completed Customer invoicing requests Ensure all Servicing and Maintenance are completed and reach the required standards Ensure all safety checks are in place and audit cars daily to meet agreed criteria Ensure that all staff adheres to the safety and operations rules and procedures without exception. Responsible for own health and safety and that of work colleagues Carrying out audits to ensure the standards are kept up to the highest compliance Harvest leads, and communicate correctly to the relevant sales team member in a timely manor In addition to the above, employees are required to carry out any reasonable request to perform duties as may be reasonably required within the scope of the job title. Skills Required 3rd Level relevant Qualification would be advantageous but not obligatory. 2 years Supervisor/assistant manager experience Intermediate level of Excel and Word required Excellent organisation and interpersonal skills Ability to work on own initiative Team Player Full clean driving license Benefits Competitive pay Commission Annual bonus based on KPI's Company car Company health insurance scheme (HSF) Company pension scheme Staff discounts worldwide Discounts from partners Excellent growth opportunities and internal learning programme Skills: Sales Operations Safety Logistics Customer Service Benefits: Car Pension Bonus