Operations Manager – Landmark Hotel
The successful candidate will have a 4-star hotel background, be proficient in managing Rooms/Food and Beverage operations.
The Role Requirements:
1. Be responsible for the overall day-to-day management of operations at the hotel.
2. Conduct handover briefings to stay informed about events and special requirements.
3. Maintain a visible presence, personally greeting and interacting with customers to create a personalised service environment.
4. Maximise sales and implement upselling procedures in the Restaurant/Bar/C&B.
5. Monitor and coordinate all hotel departments, ensuring adequate staffing levels.
6. Ensure completion of checklists, reports, and handovers at the end of each shift.
7. Implement and update Department Standard Operating Procedures to ensure high-quality customer care.
8. Communicate customer feedback promptly and contribute to service and training improvements.
9. Assist with budget preparation, compile reports, and analyse variances.
10. Monitor costs, adhere to purchasing procedures, and ensure efficient stock control.
11. Collaborate with external contractors and suppliers to maintain agreed standards.
12. Payroll monitoring and control, Alkimi.
13. Seasonal menu planning and promotional activities.
14. Prioritise health and safety of team members, customers, and third-party service providers.
The Candidate Requirements:
1. Ability to motivate, train, and develop the team.
2. Excellent organisational and administration skills with strong attention to detail.
3. Strong commercial acumen and leadership skills.
4. Knowledge of budgeting, forecasting, and cost control.
5. Familiarity with health and safety regulations, HACCP.
6. Excellent communication and customer service skills.
Job Types: Full-time, Permanent
Additional pay:
* Performance bonus
Benefits:
* Employee discount
* On-site parking
Schedule:
* Weekend availability
Experience:
* 4-star hotels: 3 years (required)
Work authorisation:
* Ireland (required)
Work Location:
* In person
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