The Role
The Health and Benefits practice is responsible for advising WTW clients on all aspects of managing the health and wellbeing of their workforce. Advising on and implementing Group risk benefits, group health insurance schemes and other health and wellbeing related insurances are a key aspect of this service.
1. Group Risk Benefits Segment Specialist - manages an agreed portfolio of clients and can independently process the following tasks (end to end):
2. Managing a portfolio of group corporate clients in relation to their Death in Service & Income Protection benefits
3. Liaising with life assurance companies, clients, consultants and third parties
4. Processing life assurance and income protection annual renewals from pre-renewal to issuing final renewal stages
5. Liaise with the WTW pensions administrator where required when processing scheme renewals / member claims
6. Managing the CRM and workflow systems (Dynamics, Benefits Engine)
7. Ensure that the Risk Renewal Process on the workflow system is kept up to date
8. Managing the underwriting process on a scheme and individual level from start to end
9. Processing death claims and income protection claims
10. Ensuring regulatory requirements, compliance deadlines and service level agreements are adhered to throughout daily processes
11. Managing client correspondence (In and Out)
12. Manage confidential information
13. Adhering to all data protection requirements
14. Attend client meetings / conference calls as required