Job Title: Checkout Supervisor
We are seeking a highly experienced and passionate checkout supervisor to lead our busy checkout team in Palmerstown. If you have a minimum of 1-2 years experience managing/supervising a fast-paced retail grocery environment and share our enthusiasm for customer care, this could be an excellent opportunity for you.
Main Duties:
* Overall management of a busy checkout department.
* Ensuring the smooth running of the department on a day-to-day basis.
* Supervision of a team of up to 8/10 people when on duty.
* Rostering for a team of approximately 25 people including the departments supervisory team.
* Queue management.
* Ensuring all staff have the tools required to complete their role.
* Covering the customer service desk by assisting customers with questions/queries.
* Overseeing the store end of the home delivery service.
* Departmental housekeeping duties.
* Ensuring that all legislation relevant to the department is adhered to.
* Staff training and development.
* Stepping in to cover a till point at busy times (if and when needed).
* Assisting the store manager in other areas of the store if/when required.
* Ensuring COVID-19 procedures compliance.
Requirements:
* Must have at least 2 years experience as a checkout manager/supervisor within a busy retail grocery environment, which is essential.
* Previous experience working within a Super Valu/Centra property would be desirable but is not essential.
* Must be experienced in using a till/cash register system.
* Must be able to remain calm in a busy environment.
* Must have experience in a front-line role looking after customers.
* Must have strong people management skills.
* Must be fluent in the English Language both written and spoken.
* Must be able to multi-task.
* Must have strong communications skills.
* Must have strong organisational skills.
* Must have staff training & development experience.
* Must be able to work as part of a team and on own initiative.
Benefits:
* Free parking
* Free Uniform
* Group Health Insurance (Reduced Rates)
* Group Pension Scheme
* Excellent Training Opportunities
* Staff Reward & Recognition Initiatives
* Employee Assistance Programme
Skills:
* Checkout Manager
* Customer Service
* Retail