Job Description
SPAR Ennis, Lifford Rd Co. Clare is looking for a Full Time Assistant Store Manager to join their busy store.
The successful candidate must be able to work full time Monday to Friday, 6:30 AM - 2:30 PM.
Minimum 3 Years Experience In Retail Is Required
SUPERVISORY
1. Supervise the activities of retail sales team on a daily basis and ensure necessary tasks are completed to an appropriate level.
2. Ensure high quality and consistent customer service is provided at all times.
3. Delegate and communicate effectively with the retail sales team.
4. Supervise the effective induction and training of all employees.
5. Communicate sales performance to the team.
6. Assist the store manager in the recruitment of high calibre retail sales assistants.
7. Assist the store manager in the effective management of Retail Sales Team performance.
OPERATIONS
1. Ensure store is merchandised in a customer friendly and competitive manner ensuring compliance with company procedures and guidelines.
2. Maintain housekeeping in the store at an optimum level.
3. Coordinate in-store sales and promotions.
4. Communicate with retail sales team regarding in-store sales and promotions.
5. Ensure the appropriate cash register and cash handling policy is adhered to.
6. Update shelf edged labels on a weekly basis.
7. React to local market trends and competition in an appropriate manner.
8. Ensure customers receive high quality and consistent service at all times.
9. Deal with and rectify customer complaints in an effective and pleasant manner.
10. Proactively take necessary action in store improvements following customer complaints.
STOCK MANAGEMENT
1. Assist the manager in preparations for stock take and supervise where appropriate.
2. Assist the manager in minimising stock loss through wastage, damages and pilferage.
3. Ensure food management and waste systems are adhered to by retail sales team.
4. Check stock to ensure adequate stock is available for customer needs.
5. Ensure stock is rotated appropriately to ensure in-date stock is available and to minimise waste through out-of-date stock.
LEGISLATION & SECURITY
1. Ensure secure opening and closing procedures with the store manager.
2. Assist the manager as appropriate in matters relating to managing staff ensuring compliance with labour law, HACCP, Health & Safety and Consumer Legislation.
3. Identify and reduce potential hazards in the store.
4. Work with Store Manager to ensure Health & Safety checks are conducted and actioned accordingly.
GENERAL
1. Know and understand company policies and procedures and ensure they are implemented effectively by retail sales team.
2. Achieve targets as agreed with store manager.
3. Escalate issues to store manager as appropriate.
4. Communicate with the store manager on an ongoing basis.
5. Deputise as store manager when the store manager is not available.
6. Undertake other additional duties as may be assigned by the store manager.
Job requirements
The ideal candidate will possess many of the below attributes:
1. Previous supervisory experience.
2. Operational knowledge of retail environment.
3. Excellent interpersonal relations.
4. An understanding of consumer needs.
5. Understanding of labour law, health & safety regulations, HACCP, and consumer law.
6. Commercial acumen with the ability to anticipate and react to market changes.
7. Committed to continually improving standards.
8. Self-motivated & ambitious.
9. Computer skills.
10. Proficient in back office, EPOS, till management, and category management.
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