Senior IT Engineer
Job Summary:
We are seeking a highly skilled Senior IT Engineer to join our team in Co. Clare. As a Senior IT Site Engineer, you will be responsible for ensuring the smooth operation of all site IT systems and compliance with relevant regulations.
The successful candidate will also contribute to the development of IT-related policies and procedures, as well as manage the IT requirements of our expanding office.
Key Responsibilities:
* Assist in the development and management of Microsoft Cloud Systems, including MDM, Intune, AAD, and M365.
* Maintain an inventory of IT equipment and ensure the assets register is up-to-date.
* Manage vendor interactions regarding service level agreements, tickets, and IT support issues.
* Record software upgrades and newly installed computer equipment, ensuring licensing for all purchased software is recorded and maintained.
* Provide Level 2&3 support for troubleshooting desktop and user-related issues, as well as technical support for implementing manufacturing and laboratory systems on-site.
* Offer IT support for escalated issues across all sites, including file, print, hardware, network connectivity, and software errors.
Key Requirements:
* Excellent communication and interpersonal skills.
* Ability to manage backup solutions such as Veeam.
* Proven experience in a similar role.
* Strong background in Networking Systems Administration and experience with network security and network tools.
* Strong project management skills and the ability to solve problems methodically.
Estimated Salary: €60,000 - €80,000 per annum.