IT Support Technician
Contract | €220-€260/day | Dublin
A client of mine is searching for an IT Support Technician to join their Dublin team. In this role, you'll provide Level 2 support across a range of Windows and Microsoft environments, troubleshoot technical issues, and contribute to system maintenance tasks.
Responsibilities:
Provide Level 2 support for Windows and Office 365 environments, including user management in Active Directory.
Troubleshoot hardware and software issues across desktops, laptops, and mobile devices.
Support network connectivity issues and assist with firewall and VPN troubleshooting.
Document and track support tickets, ensuring timely resolution of issues.
Collaborate on system upgrades and software deployment projects.Requirements:
3+ years of experience in IT support, with a focus on Windows and Office 365.
Familiarity with Active Directory and networking fundamentals (DNS, DHCP, TCP/IP).
Experience with ticketing systems and troubleshooting hardware/software issues.
Certifications like CompTIA A+ or Microsoft 365 Certified: Modern Desktop Administrator are preferred.If you're an IT Support Technician interested in a role with hybrid flexibility and involvement in varied support tasks, or if you're open to other opportunities, please contact Jamie McCaul at Reperio Human Capital to start a conversation today.
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