Retail AssociatePermanent Full Time (37.5 hours p/w)Sales associates at Three are motivated and personable with a real passion for customers and a desire to achieve business results.Our Sales Associates push the boundaries to deliver the best experience possible for our customers, while working with our direct and wider team to drive sales and exceed sales targets.At Three, our values are important to us and define who we are. These values help us to develop a culture of empowerment, ownership and achievement.What else it involvesYou will deliver excellent Customer service living our value "We focus on the customer"You will have the ability to `read` customers to better understand interactions and to match their needs to Three`s products and servicesTake ownership of customer issues, taking care of them in a patient and professional manner until resolvePromote customer self-service with a `show` rather than `do` attitude, and through the My3 app.You will be responsible for driving sales within your store "We take responsibility"Sell Three`s products and services to our customer in an approachable, personable mannerBe aware of your individual and store targets, and have an understanding of what has been achieved MTD through the 3Achieve appCarefully listen to each customers` needs and offer appropriate options that meet or exceed their expectationsKeep a motivated and positive attitude when closing sales, while also promoting our smaller products and services through cross-selling and upsellingYou will work as part of team and live the value of "We work as one team"Work alongside colleagues in your team to support, motivate and encourage each other to succeed and achieve targetsWork closely with your colleagues to ensure you have adapted the correct sales technique whilst celebrating success within your teamLiaise with the wider business such as; customer care, the business team, and the credit approval team to provide prompt solutions to our customersYou will show ability to Take Initiative "We go beyond the expected"Keep up to date with industry trends and competitor activity to ensure you can demonstrate to customers why they should choose ThreeContinuously looking for improvements in processes or services, and have the confidence to put forward these recommendationsBe open to seek extra responsibilities in the role, such as cash management, mentoring, and back office adminYou will receive and show your appreciation "We appreciate each other"Ensure store standards are met by replenishing stock, re-organising displays, and maintaining the cleanliness and positive reputation of the storeHave an appreciation for Data Protection policies and ensure all administration is carefully completed and filed in the correct mannerDemonstrate responsibility for RLP policies and processes to show support for your store manager during store auditsThe skills we`re looking forPrevious experience in a retail, sales, or customer-service based role.Flexibility around working hours, including evenings and weekendsKeen interest in technology and a desire to learn with excellent communication skillsConfident and sociable teammate with ability to work towards individual and team goals.Self-motivated, patient, and personable individualStrong attention to detail and good negotiating skills.What we offerCompetitive salary and Commission/Reward structure - earn up to €35,000 OTE25 days annual leave each yearSmartphone with a generous employee planBenefits contribution paid monthly to use towards healthcare etcEmployer matching pension scheme of up to 5%Life Assurance and Salary Protection Plan from day oneAccess to learning and development tools such as LinkedIn LearningThere’s a lot more to us than meets the eye.You may think you know us, but we’re full of surprises. Intrigued? Join us and Be Phenomenal. Apply now at: https://www.three.ie/careers #jobs Three Ireland is proud to be an equal opportunities employer. If you do not ‘tick every box’ there are likely other valuable attributes and skills you have that would make you a great fit for the team. If you feel this role is for you, then please apply! We are committed to equal employment and growing a diverse workforce.We embrace those of any race, gender identity, sexual orientation, age, religion, disability, marital status, family status, civil status or membership of the traveller community, and we want our teams to reflect this! If you require interview reasonable adjustments, please let us know when scheduling your interview, or alternatively please email recruitment.support@three.ie