Location: On site / Kildare, Co. Kildare, Ireland
Job Type: Casual / Full-time
Sector and Subsector: Hospitality | Front of House
Salary: Competitive Salary
At The K Club, we are currently seeking a Reception Supervisor to join our wonderful Front Office Team.
A UNIQUE RESORT The K Club is a truly captivating leisure destination tucked away in lush Irish countryside – yet on Dublin's doorstep. We are a unique resort, a renowned place of celebration, with a spirited history that spans hundreds of years.
We're a 5-star destination which prides itself on having an incredible 5-star team to match. Across our 550-acre estate, we offer a tremendous variety of career opportunities for those who are looking to become part of a team that strives to help one another shine.
The K Club is an industry trailblazer. We welcome innovative thinking, bold ideas, and insights garnered from your own experience. We're certified as a Great Place to Work by our very own employees. That's because our hardworking team members feel listened to, encouraged, and appreciated.
If this sounds like the place where you could begin the next exciting chapter in your career, let's talk.
Here's how you'll bring the K Club's trailblazing vision to life: Front Office OperationsEnsuring the smooth operation of the reception deskSupervising and delegating work of receptionistsAssisting the Front Office Manager with daily duties when requestedWelcoming and acknowledging all guests in the reception and lobby area in a warm and friendly mannerDelivering training and assisting in the development of the front office teamBalancing all financial records and reports at the end of each shiftCommunicating effectively with the accommodation manager and supervisors for the availability of clean inspected rooms and extra requirements for guestsUpselling rooms where possibleEnsuring floats are balanced at the end of all shiftsCompleting corrections of bills when on shiftEnsuring all invoices are correct for posting with all relevant backup and liaising with the Accounts department on a daily basisCustomer ServiceLeading by example by providing an efficient and friendly service to guests at all timesProviding a warm and friendly telephone service to guestsHandling guest complaints in a professional mannerMaintaining a positive, friendly attitude with both hotel guests and colleagues alikePeople ManagementLeading and supervising the reception team while on dutyEnsuring that continuous training is scheduled and carried out and signed off with all members of the reception teamHow we see you: Previous experience in Hotel Reception required - Minimum 1 yearExcellent communication and organizational skillsFlexible in working hoursOwn transport is an advantageWhat's on offer? The K Club is certified as a Great Place to WorkA monthly service charge paymentStaff transport to and from work outside public transport hours within the local areaOngoing investment in your personal development with access to internal and external training programmesFantastic opportunities to progress your careerMonthly recognition programmeEmployee Assistance ProgrammeSocial eventsUniformMeals while on dutyDiscounts on stays at the resort and on Food & Beverage for you and your family and friendsLife AssuranceData RetentionPlease note that all applications and CVs submitted for a role at The K Club will be kept on file for a period of 12 months.
Should you not wish for your data to be held following the closure of the application process, please make note of this when submitting your application.
Kind regards, The Human Resources Team The K Club Apply for this positionFirst Name
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