Description:
Administration:
i. Monitors, reviews, and manages infrastructure.
ii. Manages user requests.
iii. Manages and reviews log files.
iv. Generates regular operational reports.
Problem Management:
i. Isolates and troubleshoots incidents.
ii. Performs service incident coordination.
iii. Opens service requests on behalf of the Customer.
iv. Participates in root cause analysis review.
Change Management:
i. Performs software/firmware management assistance and collaboration.
ii. Implements change management requests.
iii. Assists with the solution documentation of policies and procedures in conjunction with the compliance manager(s) and with other key stakeholders.
iv. Manages migration activities (monitor reports).
Continual Service Improvement:
i. Recommends procedure changes that result in operational optimization.
ii. Shares best practices from other engagements.
iii. Provides performance tuning recommendations.
Skills:
1. DPS
2. Data Domain
3. Network Solutions Architect
4. Architecture
Job Title: Senior Solutions Architect
Location: Dublin, Ireland
Job Type: Contract
Trading as TEKsystems. Allegis Group Limited. Level 1, The Chase, Carmanhall Road, Sandyford, Dublin 18, Ireland. No. 909257. TEKsystems is a company within the Allegis Group network of companies (collectively referred to as "Allegis Group"). Aerotek, Aston Carter, EASi, Talentis Solutions, TEKsystems, Stamford Consultants and The Stamford Group are Allegis Group brands.