Social network you want to login/join with:
SAINT LAURENT Client Advisor (Brown Thomas FTC), Dublin
Client: YSL Ireland
Location: Dublin, Ireland
Job Category: Other
EU work permit required: Yes
Job Reference: fa1979bd4cd7
Job Views: 87
Posted: 21.01.2025
Expiry Date: 07.03.2025
Job Description:
Description
PURPOSE OF THE POSITION: A Client Advisor contributes actively to the store sales and key indicators achievement. They provide a unique, memorable, sophisticated, and everlasting experience to all external and internal clients. They also support the management team and colleagues while consistently upholding our Maison values, image, and standards.
MISSIONS & RESPONSIBILITIES
* Provide an outstanding client and after-sale service to all visitors and clients.
* Show passion in connecting and reconnecting with clients, putting them at the center, identifying their needs and anticipating their future requests.
* Cultivate a robust client portfolio to secure a proactive and growing business.
* Drive performance to exceed individual sales and KPI goals by having a business mindset and an entrepreneurial approach.
* Know how to create personalized, versatile, and timeless silhouettes for the client and demonstrating your passion for the fashion culture.
* Show a transparent and genuine attitude with the client and create a unique connection with them.
* Communicate in a professional and authentic way, with clients and colleagues.
* Effectively use all the available tools to optimize business opportunities.
* Proactively support the front and back-of-house teams, their achievements and ultimately the overall team spirit.
* Adhere to all company policies and operational procedures and follow them.
PROFILE
* A preferred professional experience in providing a high-quality service focused on Client expectations, i.e. in fashion & accessory retail, in customer service or in luxury hospitality.
* Have personal taste and passion for the fashion culture, like to create personalized looks.
* Have a natural business mindset and an entrepreneurial spirit.
* Open-minded and looking for a company valuing audacity and authenticity.
* Strong team spirit to achieve common goals.
* At ease with using tools and applications, learns fast with new technologies.
* Motivation to work in a fast-paced environment, able to multitask & prioritize.
* Proactive, enthusiastic, & with a problem-solving attitude.
* Excellent written, oral & listening skills, in English and local language.
* Embrace change and see it as an opportunity to grow and develop.
Saint Laurent is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background.
#J-18808-Ljbffr