Job Description for Assistant Service Manager
Bright Motor Group is one of Ireland's leading motor retailers, representing top vehicle brands including Ford, Hyundai, and Volkswagen.
We are seeking a positive and motivated individual to join our Service team in Bright Airside Ford, Swords.
This is an exciting time to join the group and be part of its future growth and expansion.
Key Responsibilities:
* Manage a busy multi-franchise workshop and set high customer care standards.
* Control service and repair work to maximise sales and profitability.
* Oversee technicians and support front-of-house teams to deliver an outstanding customer experience.
* Provide estimates for servicing and repairs and set timescales.
Requirements:
* Previous experience in a similar role with a main franchise.
* Customer-focused attitude with excellent communication skills.
* Demonstrable ability to meet and exceed targets.
* Strong technical knowledge and people management experience.
What We Offer:
* Excellent basic salary.
* 20 days basic holiday plus bank holidays.
* Performance bonus.
* Additional leave days.
* Company pension.
* Employee assistance program.
* Staff discount.
* Staff referral scheme.
You will be recognised and rewarded for your hard work, loyalty, and personal achievement.
Your development is only constrained by your ambition.