Summary
From our Head Office to the shop floor and everywhere in between, our primary goal is to create and deliver a fantastic customer journey for everyone who shops at Lidl.
Customer obsessed, high energy and love learning every day?
If that sounds like you, earn €440+ per week as a Customer Assistant on our standard 30-hour contract.
You’ll work across different shift times, on varied tasks, and with different colleagues.
What does a normal day* as a Customer Assistant look like?
(*there’s no such thing as ‘normal’ in retail but we’ve tried our best!)
As a Customer Assistant, you are required to sell alcohol; therefore, you must be 18 or over to work in our store.
Shift Patterns:
* Morning shift: Starting at 5am or 6am with your team, you’ll be getting our award-winning products fully stocked on the shop floor and our delicious bakery products ready for our customers to enjoy by opening time.
* Middle shift: Starting mid-morning or early afternoon, you’ll ensure our stores are spotlessly clean and well presented while helping customers with queries on the shop floor and working on tills to minimize till queues.
* Late shift: From your start time in the afternoon, you’ll ensure our customers' experience is top class by serving them with a smile while on the tills, restocking missing items, and getting the store ready for the next day.
What You'll Do:
* Interact with customers in a pleasant, friendly, and helpful manner.
* Ensure stock loss controls are followed in all areas of the store.
* Maintain store and external cleanliness and hygiene standards.
* Follow freshness and rotation principles.
* Ensure all waste is managed correctly.
* Assist in the stock count process.
What You'll Need:
* A can-do attitude and excellent customer service skills.
* The willingness to go the extra mile for our customers.
* To be responsible and reliable.
* To enjoy working in a fast-paced, varied environment.
* A good team player.
* Preferably, previous experience in a customer-facing role, but this is not essential provided you have the right attitude.
What You'll Receive:
We offer a competitive and transparent salary system that ensures pay equality across all positions at Lidl.
* €15.10 rising to €17.40 per hour after 3 years (supplementary pay outlined below).
* Unsocial hours worked (12am to 7am).
* Flexiwage will allow you to split your monthly pay over the month - weekly or fortnightly options available.
* 20 days holidays per annum pro rata.
* Company pension after 1 year.
* Genuine opportunities for career development.
* Individuals recognized as high performing will be invited to join our Leadership Academy as part of your ongoing development.
* Circle K and Private Health Insurance discounts available for all employees.
* Bike to Work Scheme.
* Mobile and broadband discounts with Three network.
* Maternity & Paternity Leave top up, Marriage leave, Employee Assistance Programme.
Yearly Pay Structure:
1. Year 1:
o Basic Rate €15.10
o €18.88 (Unsocial Hours)
o €22.65 (Overtime/Sundays)
o €30.20 (Bank Holiday)
2. Year 2:
o Basic Rate €15.70
o €19.63 (Unsocial Hours)
o €23.55 (Overtime/Sundays)
o €31.40 (Bank Holiday)
3. Year 3:
o Basic Rate €16.40
o €20.50 (Unsocial Hours)
o €24.60 (Overtime/Sundays)
o €32.80 (Bank Holiday)
4. Year 4:
o Basic Rate €17.40
o €21.75 (Unsocial Hours)
o €26.10 (Overtime/Sundays)
o €34.80 (Bank Holiday)
Lidl is an equal opportunities employer. We value diversity and inclusion in our workplace and want to ensure that all applicants have the same opportunity regardless of gender, civil status, family status, sexual orientation, age, disability, race, religious belief, political opinion, or membership of the traveller community. #J-18808-Ljbffr