Job Description
The Company EZ Living Furniture was founded in Galway, Ireland in 1998.
As a family-run Irish retailer operating nationwide, we also offer a full online shopping experience with delivery throughout Ireland.
We are the largest independent furniture retailer in Ireland, employing over 350 people.
Role Overview
Our company is seeking a competent and enthusiastic Store Manager with a strong retail sales background to join and lead our dynamic team in our Outlet store in Galway city.
This challenging and rewarding position involves supporting a team of sales people in reaching and exceeding both personal and company targets, while ensuring all day-to-day activities required for the smooth running and development of our store are completed.
Key Responsibilities
* Demonstrate a highly determined drive for sales, always leading by example.
* Continuously communicate with and motivate team members.
* Deliver store KPIs and develop the sales and customer service skills of the store team.
* Deliver exceptional customer service at all times.
* Hold responsibility as the first point of contact for the store when liaising across internal departments.
* Continually coach team members to ensure that product knowledge, company policies, and brand values are reviewed and reconsidered at all times.
* Perform people management activities in liaison with HR and senior management.
* Complete regular reports for senior management.
Requirements
* Exceptional communication and coaching skills.
* Excellent reporting skills.
* A proven people manager and team player.
* Excellent administrative and organisational skills.
* Proficient Microsoft Office user, with an easy ability to learn our in-house systems.
* Available to work to a flexible schedule, including evenings, weekends, and holidays.
* Ability to use your own initiative, escalating issues to senior management when appropriate.