Civil Engineering Assistant
This is a temporary contract with the possibility of extension. We are looking for a Civil Engineering Assistant to join our team at DfI, Strangford Ferry Rathkeltair.
Key Responsibilities:
* Ferry support: Assist Ferry Manager/Harbour Master and senior management team as needed.
* Ticketing system: Liaise with TransMach, maintain and update the system, investigate ticket machine faults, and resolve issues with smartcards.
* SMS system: Liaise with NI Direct, investigate faults, and ensure the register is populated.
* CCTV: Backup CCTV footage as needed from the ferry terminal or either vessel.
* Vehicle/Passenger Count Audits: Carry out CCTV vehicle audits and passenger count audits for each crew on a monthly basis, report back to management, and further investigate if required.
* QMS: Carry out QMS reviews and make changes to procedures when needed.
* Passenger Counting System: Deal with any faults and make changes to the system if required.
* Website updates: Update Ferry NI Direct pages as needed.
* Ni Direct Scripts and IP Telephony: Update scripts when needed and liaise with NI Direct account management team.
* Advertisements/flyers: Source when required.
* Disaster recovery tests / Health checks: Organize annual health checks of IT systems, liaise and assist ISB with disaster recovery testing.
* Assist PFSO and DPFSO with port facility security duties when required.
* Data requests: Compile reports on ticket sales and passenger numbers when required.
* Conduct an annual review of the ferry terminal filing system and adhere to the Departmental disposal policies and procedures.
* As and when required assist with the compilation of Strangford Ferry contract documents.
* Assist Ferry Manager with premises officer duties/terminal maintenance aspects through the Amps Concerto System.
* Assist the maintenance supervisor / oversee as necessary with the generation of pre-planned maintenance jobs cards and updating the pre-planned maintenance PC in the ferry terminal.
Requirements:
* A Level 3 qualification in Civil Engineering and 6 months experience in an engineering field.
* Relevant formal qualifications considered to be of an equivalent or higher standard to those stated may also be considered.
We are an equal opportunities employer and welcome applicants from all backgrounds.