General Manager Job Description
Red D are recruiting a General Manager to lead a high-profile workplace catering and hospitality operation.
This is an exciting opportunity for an experienced hospitality professional to oversee a premium corporate environment, ensuring exceptional service, high standards, and a first-class customer experience.
Key Responsibilities:
* Overseeing daily operations and ensuring seamless service delivery.
* Managing, training, and developing a team of chefs, baristas, and catering assistants.
* Enhancing customer experience through continuous improvement and high standards.
* Budget management, financial forecasting, and ensuring cost efficiency.
* Working closely with the Head Chef on menu planning and food operations.
* Developing and maintaining Standard Operating Procedures (SOPs).
* Handling client and customer feedback to drive service excellence.
* Ensuring full compliance with health, safety, and hygiene regulations.
* Building strong relationships with clients, vendors, and stakeholders.
* Driving business growth through innovation, leadership, and strategic planning.
Requirements:
* Proven experience in hospitality or catering management, ideally in a corporate setting.
* Strong leadership skills with the ability to motivate and develop a team.
* Excellent communication, negotiation, and problem-solving abilities.
* A hands-on, proactive approach with a commitment to delivering excellence.
* The ability to manage multiple priorities in a fast-paced environment.
* Strong commercial acumen and experience managing budgets.
* A solid understanding of event operations and high-end hospitality standards.
What We Offer:
* Personal development and training opportunities.
* Life assurance scheme.
* Pension scheme.
* Generous holiday allowance.