Application Support Analyst (Front Office) opportunity with a global investment business based in Dublin 2. This is a hybrid working role with 2 days a week in-office.
Responsibilities
1. Provide technical support on in-house front office systems used for internal and external investments and trading.
2. Manage full cycle production issues from initial contact through to resolution, including root-cause analysis.
3. Collaborate with development teams on complex issues and system enhancement.
4. Provide data analysis and SQL support as needed.
5. Analyze business requirements to advise on the best use of applications and systems.
Requirements
1. 5+ years relevant experience.
2. Commercial experience in the Investment / Asset Management industry, including experience with Front Office applications, is essential.
3. Previous customer-facing technical support experience.
4. Strong SQL skills.
5. Experience with Jira and Confluence (desirable).
Remuneration
1. 70-80K starting salary.
2. 15-20% performance bonus.
3. 10% pension contribution.
4. Health insurance.
5. 25 days AL.
6. Hybrid working (2 days in office).
Skills:
Application Support, Investment, Front Office
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