About Us
At SD Worx, we are a leading European provider of Payroll & HR services with a global reach. We have offices in Europe and an office in Mauritius. Our goal is to bring people solutions to life, enabling companies of any size to turn Human Resources into a source of value for the business and its people.
In Ireland, SD Worx has been a leading provider of payroll software and services for 28 years. Our software is highly regarded as the best in the market, used by the Big 4 and all other major payroll processors. We pay 20% of corporate Ireland and have global clients across every industry. We have built an enviable reputation for delivering dependable and robust payroll solutions, working hard every day to maintain and build our reputation.
Our people solutions span the entire employee journey, from getting people paid to attracting, rewarding, and developing talent.
Your Role
As a Client Account Manager, you will be responsible for managing the sales of additional products and services into our customer base across multiple sectors in organisations. You will understand and know how to uncover your clients' needs to ensure you offer the best and most valuable solution.
What We Offer
* A hybrid way of working with 1 day per week in the office (more if you prefer)
* 25 days holiday, including the ability to buy an additional 5 days holiday
* Pension with 6% matched contributions
* Medical healthcare - employee or cash option
* Workation opportunities
* Learning opportunities through an individual development plan and professional training
* Career growth, whether you want to become more of an expert in your field or expand your knowledge horizontally, there is always room to grow within SD Worx
What We're Looking For
* A proven track record of meeting sales targets in a business development/customer sales environment
* Extensive work experience as a client account manager or similar role
* Adept at qualifying leads, reaching the right contact, prioritising the pipeline, and closing deals to meet monthly and quarterly targets
* Understanding of the decision-making structure in mid-size to large companies
* Ability to thrive in a performance-oriented environment and be a self-starter with a competitive nature and desire to grow a career in software sales
* Excellent communication skills and ability to build long-lasting relationships with customers
* Proven ability to identify and develop customer sales opportunities
* Proven understanding of sales metrics and using them to build and plan for success
* Strong, repeatable, and reliable sales methodology to plan and develop sales
Key Responsibilities
* Discovering and fostering own leads utilising online and offline resources in a territory of named customer accounts
* Generating new business opportunities by targeting all named customers in your territory
* Full sales cycle management - from generating upsell leads, demonstrating solution value, pricing, negotiation, and closing
* Building a strong pipeline of relevant opportunities to deliver against sales targets
* Reaching key decision-makers to upsell additional SAAS software or industry-leading managed services in a complex sales cycle
* Developing skills necessary to transition into a senior sales role
* Building and maintaining an in-depth understanding of our product and services by working closely with presales, management, and peers
* Liaising with Service Delivery and Implementation to ensure a smooth and professional handover between SD Worx and the customer
* Attending events to network and create leads, plus interest in SD Worx solutions
* Working with our strong Marketing team to identify leads gathered from webinars and events
* Achieving and consistently exceeding monthly sales goals
* Proactively maintaining your pipeline using our CRM, Salesforce
* Tracking and ensuring that client issues are resolved and managing expectations both internally and externally
We live diversity in the workplace. Diversity provides inspiration and innovation in our company. We particularly welcome applications from qualified talent, regardless of origin, nationality, gender, skin colour, ethnic and social background, religion, age, disability, sexual orientation, and stage of life.