Scheduler/Care Coordinator Role
We are seeking a passionate Scheduler/Care Coordinator to join our team in the Ards and North Down office, based in Newtownards.
About the Role
You will play a pivotal role in planning and building our schedules to ensure that our clients receive the highest quality care from Care Professionals who are a suitable match. The emphasis is on building fantastic relationships with clients, their families, and other professionals involved in their care.
Key Responsibilities:
* Planning, coordinating, and scheduling of services for clients
* Organising rotas and ensuring Care Professionals have their schedules in advance
* Matching clients with suitable Care Professionals
* Supporting services reviews and completing client support plans
* Conducting staff supervisions and client quality assessments
* Building and maintaining positive relationships with clients, their families, and other professionals
Requirements:
* Possess excellent people skills and strong communication abilities
* Demonstrate organisational and problem-solving skills
* Show passion for delivering high-quality service to clients and Care Professionals
* Have experience in the care sector or related industry (desirable)
* Experience with People Planner software (advantageous)
What We Offer:
* A rewarding career improving the lives of others every day
* A high-quality service tailored around client needs
* Ongoing training and development opportunities
* The chance to progress within the company and become a Manager of the future