Application Support Analyst
We are seeking to hire an experienced Application Support professional for our Dublin-based client. This role involves providing technical support to internal users and external clients, liaising with third-party providers, and supporting the delivery and design of a Microsoft 365 environment.
Key Responsibilities:
* Providing application support internally across the business
* Managing the development and promotion of ICT policies and procedures
* Supporting the design and delivery of a Microsoft 365 environment, managing third-party activities in doing so
* Troubleshooting Office 365 issues
Requirements:
* Strong experience in supporting Microsoft 365 applications such as Office 365, SharePoint, Word, PowerPoint, etc.
* Understanding of network terminology, topology, TCP/IP model
* Experience of supporting enterprise applications
* Beneficial experience with PowerShell scripting, Power Platform, Power Apps, and O365 Security & Compliance
Location:
Dublin City Centre (Hybrid)
Salary:
€49,210 - €58,868 per annum (Incremental scale)
Contract Type:
Initial 3-year contract prior to permanency