What is the Role
As a Business Product Owner, the focus is on maximising business value and return on investment to achieve business goals. With a focus on our online care and support products, you will:
- create and maintain the product vision, roadmap, strategy, and backlog of work regularly, throughout the product’s development lifecycle (From Discovery Phase to Design, Development, Testing and ongoing operations post release)
- act as the voice of the business and be accountable for the created product and work closely with the Platform Owner and Scrum team
- support Agile delivery by being a single point of contact from the business, understanding the business areas unique needs, and considering customer experience, user experience, digital analytics and other supporting stakeholder teams
- work on successful deliveries and releases while iterating on customer feedback, analytics & all data available
- work on business cases that help prioritise requirements, features and user stories based on their business value and risks
What do I need?
To be considered for this role, we would love you to have:
- experience working across the end-to-end product function with experience in agile product delivery and engaging stakeholders across Business, IT Delivery, Data, Architecture, UX, etc.
- a unique blend of business and technical savvy, as well as a big-picture vision, and the drive to make that vision a reality
- the ability to develop product requirements / roadmap based on input gathered from a variety of sources, such as data analysis results, feedback received from the user community, product research, market research and to define KPIs to support benefit realisation
- act as a champion for agile delivery within the business, coaching and supporting colleagues on our agile transformation
- experience delivering change and product improvements within the energy and utilities sector, with Smart meter upgrade and rollout knowledge
About our Business
SSE is a multinational energy company listed on the FTSE 100, with a vision “ to be a leading energy company in a net zero world ”. We’re investing £20.5bn+ by the end of the decade to help deliver our
Part of SSE Plc, Energy Customer Solutions is the Customer facing division – providing energy and low carbon solutions to over 1.3million customers. We have a strong market position with great customer relationships and expert customer teams working in Belfast, Cardiff, Dublin, Perth, and Reading. Energy Customer Solutions is made up of 2 external brands; we operate under the brands SSE Airtricity (Ireland) & SSE Energy Solutions (GB).
is Ireland's second largest and fastest growing energy provider, supplying around 800,000 domestic and commercial gas, electricity and home energy services customers in the Republic and Northern Ireland. Around 40% of the electricity SSE Airtricity supplies to its customers on an island basis is generated from renewable sources - the greenest energy supply of any provider on the island and over three times the average on an all-island basis.
We have ambitious targets to help our customers on their journey to Net Zero by increasing the accessibility of green energy solutions through the provision of customer-driven propositions and we’re a partner to customers and stakeholders as they seek ways to respond to the climate crisis.
Help us power change.
What’s in it for you?
An excellent package with 35 days holiday entitlement (including public holidays), enhanced maternity/paternity leave, discounted healthcare, salary sacrifice car leasing and much more. View our full benefits package
As an equal opportunity employer we encourage diversity and are committed to creating an inclusive environment for all employees. We actively encourage applicants from all protected characteristics and commit to providing any reasonable adjustments required during the application, assessment and upon joining SSE. Search for to find out more.
Our Benefits
* Sharesave Scheme
* 34 days of annual leave
* Option to purchase up to 10 days holiday
* Interest-free technology loans
* 24/7 free and confidential employee counselling service
* Private healthcare discounts
* Subsidised gym memberships
* 21 weeks full pay maternity leave
* Cycle to Work scheme with generous £2500 limit
* Interest-free salary advance to cover transport season tickets