Join to apply for the General Manager role at MSL Motor Group.Mercedes-Benz South Dublin serves as a prominent Mercedes-Benz principal dealer and holds the distinction of being Ireland's inaugural dealership to undergo the prestigious Mercedes-Benz MAR20X retail transformation, positioning itself as a centre of excellence. The implementation of MAR20X marks a significant advancement in enhancing the customer journey, instilling it with the hallmark elements of luxury, trust, ease, and respect. Our esteemed reputation is founded on consistently surpassing the highest standards set forth by the Mercedes-Benz brand. At the heart of our accomplishments lies our dedicated and contented staff, whose unwavering commitment drives our success.Mercedes-Benz South Dublin, situated in Pottery Road, Dun Laoghaire, is currently seeking a skilled and proactive General Manager to assume responsibility for overseeing the sales and aftersales operations. This pivotal role involves steering the sales team and coordinating aftersales activities during a momentous period of transformation for Mercedes-Benz. As the brand shifts towards a focus on luxury and an electric model range, the General Manager will play a crucial role in leading and guiding the sales and aftersales teams through this exciting transition.As the General Manager, you will hold a significant leadership position reporting directly to the MSL Motor Group Head of Commercial Operations for Mercedes-Benz. With this role, you will be entrusted with comprehensive authority and accountability for managing all facets of the business. Your foremost responsibility will be to lead a highly skilled team, driving profitability, surpassing performance targets, and ensuring the delivery of exceptional customer service.Your role will also encompass strategic planning, as you will be expected to envision the long-term future of Mercedes-Benz South Dublin and demonstrate the initiative and adept management skills necessary to realise this vision.Key Duties & ResponsibilitiesCultivating a high-performance, collaborative, and empowered leadership culture, effectively influencing and engaging with stakeholders at all organisational levels.Taking charge of the financial targets for the business, ensuring their efficient management and achievement.Overseeing the seamless implementation of Mercedes-Benz Mar20X new corporate identity and customer experience standards within the dealership.Establishing and nurturing a robust sales team, focused on efficient processes and exceptional customer service.Skilfully negotiating and agreeing on yearly sales and aftersales targets with distributors.Demonstrating excellence in operational performance across all key indicators, encompassing sales, aftersales, people management, safety, quality, service, efficiency, and cost-effectiveness.Ensuring strict adherence to group policies and processes, as directed by the Head of Commercial Operations.Upholding unwavering compliance with Mercedes-Benz brand standards and adeptly navigating through the audit process.Assuming responsibility for the overall maintenance and upkeep of the dealership facility.Safeguarding compliance with Health and Safety Legislation and ISO accreditation standards.Desirable Experience And SkillsProven experience at a senior management level within the motor industry is essential.A proven and successful track record in the management of sales teams with the desired results achieved.Aftersales management experience is desirable.Experienced in working within a target driven environment.Experience in working in a luxury motor brand is desirable.Experience in the passenger vehicle sector is highly desirable.Proven people management skills and leadership ability.Sound business acumen, and the capability to control costs and increase profits.A strong work ethic with the ability to achieve desired results.Excellent interpersonal and communication skills.Proven ability to work to high standards.Strong IT and administration skills.Ability to work calmly under pressure.If you meet the above criteria and are interested in being considered for this position, please submit a cover letter outlining your availability and salary expectation, together with a comprehensive Curriculum Vitae.
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