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Service Delivery Manager (IT), Dublin 24
Client:
Teamworx
Location:
Dublin 24, Ireland
Job Category:
Other
EU work permit required:
Yes
Job Reference:
cb116377cc34
Job Views:
2
Posted:
15.03.2025
Expiry Date:
29.04.2025
Job Description:
SERVICE DELIVERY MANAGER (IT) - DUBLIN - Join one of Ireland's Best Workplaces!
Teamworx is excited to partner with a leading Retail Group to bring you this outstanding opportunity. Recognised as a Top Employer by Great Places to work, an Official Best Places to Work for Women and one of Europe's Best Large Workplaces, this is a role you won’t want to miss.
We have an opportunity for an effective and forward-thinking Service Manager to join this IT Team in a people leadership role. It's an exciting time as our client modernises all areas of IT to support their digital transformation journey. This Manager will have overall IT systems service delivery responsibility across the business and ensure that the processes and skills on the team are fit for purpose for the customers and internal stakeholders.
WHAT'S IN IT FOR YOU?
Hybrid Working
Bonus Scheme
Health and Wellness Perks
Flexi Wage
Exclusive Discounts
Pension Scheme
YOUR ROLE AT A GLANCE
Management of the BAU for all system delivery through implementing appropriate improved ITIL processes through a vendor footprint.
Participation in the ERP upgrade program as an SME supporting the service transition and ensuring ongoing appropriate service management after go-live.
Implementation of continuous improvement through a transparent plan for elements of the existing support base.
Document and articulate technical concepts in a manner that can be understood by appropriate audiences.
WHAT WE'RE LOOKING FOR
Leadership
Stakeholder Management
ITIL Knowledge
Budget Management
READY TO TAKE THE NEXT STEP?
To find out more about this exciting role, contact Elaine or Denise for more information at 045898037. A full job description will be given at the interview stage.
#Retailcareer
#Teamworx is an equal opportunity employer.
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