Job Description
A Business Analyst is required to expand project-based experience in the insurance sector.
Manage business/process improvement projects across functions, facilitating and monitoring improvement initiatives.
Lead workshops with stakeholders to map 'as-is' and 'to-be' processes and gather requirements for change.
Map complex business processes across multiple service teams, locations, and systems to plan for system changes and identify process improvement opportunities.
Design updated detailed business processes incorporating new technology and defined global processes.
Identify and design process changes to align with global standard processes and technology.
Define BAU adoption metrics and KPIs requirements.
Update in-country joiners/leavers process with new systems.
Develop collateral supporting local configuration and customization built for the country.
Job Requirements
3-5+ years of Business Analysis experience.
Previous experience working as a BA in Insurance or financial services is beneficial.
Prior experience working and delivering large-scale programmes and projects is desired.
Experience in Agile methodology delivery is required.
Excellent written and verbal communication skills are essential.
Process-driven with strong Excel skills, attention to detail, and organizational skills are must-haves.