DescriptionOverview: This is a Front of House and Office Management role within the Facilities Department of the EXL Dublin office. The successful candidate is expected to work closely with the Facilities Senior Manager on day to day tasks as well as other projects or events.
Key points: Office Management, Logistics, Hospitality and Event Coordination, Health and Safety
Responsibilities:
Meet and greet guests
Answer incoming calls, screen and direct calls to appropriate recipients
Take floor walks and ensure the office is tidy, equipment is in working condition, no H&S issues, and the general state of the office is great.
Book meeting rooms, taxis, couriers
Be first point of contact for the office for clients, vendors or employees
Create reports, spreadsheets, presentations, etc. as requested
Order and maintain office supplies, client meeting catering, flowers or gifts when needed
Occasionally provide support to other departments as needed (support marketing with events, business units with client logistics, etc)
Distribute mail to appropriate recipients
Act as point of contact for building Security and building Front office
Liaise with the landlord for building maintenance issues, security or H&S aspects
Support in organizing employee or client events
Liaise with vendors as needed (stationery, catering, courier, taxis)
Hospitality management (order catering, place food in rooms, arrange for coffee, tea, water, etc for client meetings)
Constant collaboration and liaison with the Facilities Senior Manager to ensure smooth running of the office, completion of tasks, and picking up any new needful tasks
Knowledge of Occupational Health and Safety aspects
Qualifications:
Administrative and Front of Office experience
Experience with Microsoft Office
Ability to communicate effectively and professionally with all levels of the organization
Strong attention to detail and accuracy
Professional yet warm and welcoming to guests and employees
Occupational Health and Safety Training
As part of a leading global analytics and digital solutions company, you can look forward to:
A competitive salary with a generous bonus, private healthcare, life assurance at 4 x your annual salary, income protection insurance, and a rewarding pension.
At EXL, we are committed to providing our employees with the tools and resources they need to succeed and excel in their careers. We offer a wide range of professional and personal development opportunities. We also support a range of learning initiatives that allow our employees to build on their existing skills and knowledge. From online courses to seminars and workshops, our employees have the opportunity to enhance their skills and stay up to date with the latest trends and technologies.
As an Equal Opportunity Employer, EXL is committed to diversity. Our company does not discriminate based on race, religion, colour, national origin, gender, civil status, family status, sexual orientation, age, disability or membership of the traveller community.
At EXL, we offer a flexible hybrid working model that allows employees to live a balanced, healthy lifestyle while strengthening our culture of collaboration.
To be considered for this role, you must already be eligible to work in the Republic of Ireland.