Job Title: Duty Manager
Location: Luxurious Property, Co Mayo
Salary: Starting at €30,000 per annum
Job Description:
Our client’s luxurious property in Co Mayo is seeking an experienced and dynamic Duty Manager to oversee daily operations and ensure exceptional service standards. The ideal candidate will be responsible for managing staff, addressing guest concerns, and ensuring smooth day-to-day operations while maintaining the high standards expected at a luxury property.
Key Responsibilities:
1. Oversee the daily operations of the hotel, ensuring all departments are functioning efficiently.
2. Lead and motivate staff to provide exceptional service, maintaining a welcoming atmosphere for guests.
3. Address and resolve guest complaints and issues promptly and professionally.
4. Ensure compliance with health, safety, and company policies.
5. Support department managers in coordinating staff schedules and duties.
6. Monitor operational procedures to maintain the property’s reputation for excellence.
7. Provide hands-on assistance across departments as needed, ensuring smooth operations.
Requirements:
1. Proven experience in a Duty Manager or similar role within a luxury hotel or hospitality setting.
2. Strong leadership and organizational skills.
3. Excellent problem-solving abilities and attention to detail.
4. Ability to handle pressure and make effective decisions in a fast-paced environment.
5. Outstanding communication and interpersonal skills.
6. Flexibility to work various shifts, including evenings, weekends, and holidays.
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