Client:
Cpl
Location:
Null, Ireland
Job Category:
Other
EU work permit required:
Yes
Job Reference:
9fea610c89cf
Job Views:
94
Posted:
03.03.2025
Expiry Date:
17.04.2025
Job Description:
Type: Permanent, Weekdays (PT)
Salary: 12.82/hour plus Sunday premium of 25%
Role Description:
At Covalen, we're industry pioneers collaborating with organizations worldwide for over 25 years. Our tailored BPO solutions forge powerful partnerships, helping clients achieve their unique goals. We've built enduring relationships in Financial Services, Technology, and Utilities, working with some of the globe's largest and most forward-thinking companies.
Covalen is recruiting for Customer Service Advisors to join our team in Business Process Outsourcing and Managed Services. As a Customer Service Advisor, you will support our financial client who is growing in the Irish market.
The ideal candidate will have customer service experience, the ability to multi-task, resolve issues quickly, and excellent attention to detail.
Key Responsibilities:
* Manage inbound and outbound calls efficiently.
* Answer various banking queries from customers.
* Drive sales to achieve targets.
* Identify, convert, or refer new sales opportunities to meet customer requirements.
Requirements:
* Excellent communication skills (spoken and written English).
* Excellent interpersonal skills.
* Eager to learn and grow within the company.
* Must be eligible to work in the Republic of Ireland and pass all relevant background checks.
Please note:
Candidates will go through an 8-week training from Mon-Fri (Full time) at the start of their employment.
- Extensive training opportunities.
- Access to Wellness Programme.
- Access to Employee Assistance Programme.
- PRSA and Bike-to-Work scheme.
- Hive Medical Cash Plan.
- Tax Saver Tickets.
As a valued team member, you'll play a crucial role in delivering customized BPO solutions, ensuring our clients achieve consistent high performance and meet their strategic objectives.
Ready to be a part of our dynamic team? Explore exciting opportunities with Covalen – where your skills, ideas, and achievements are celebrated!
Equal opportunity employers:
At Covalen, we champion diversity and equality, anchoring our workplace cultures and creative minds. We recognize the collective strength found in the diverse backgrounds, skills, and experiences of our team members.
For more information, don't hesitate to reach out; your journey to becoming a valued part of Covalen starts here.
Apply Now or Reach Out for More Information.
#J-18808-Ljbffr