We are presently recruiting for a Warehouse Manager for our clients in Limerick City. You will be responsible for the day-to-day operation and performance of all areas of e-commerce fulfilment for clients group of nearly 30 stores nationwide. You will lead a team to ensure all orders are fulfilled in a timely fashion as well as ensuring that the highest level of customer experience is achieved in every transaction. You will also liaise with other stores in the network, logistics suppliers, marketing and purchasing teams to ensure the highest level of performance is achieved. This is a full-time, permanent position based in Limerick city.
Responsibilities:
* Manage daily e-commerce order fulfilment, ensuring timely and high-standard deliveries.
* Improve order processing to minimize delays.
* Work with purchasing teams to maintain stock levels and cost efficiency.
* Communicate stock/service issues with key stakeholders.
* Negotiate with logistics partners for efficient order packing/delivery.
* Handle the refund process with finance and maintain refund records.
* Address customer service issues and implement corrective actions.
* Maintain and update the CMS system for accessibility.
* Coordinate stock planning, staffing, and shared resources with the Raheen manager.
* Lead and develop the team, ensuring proper training and compliance.
* Oversee performance management, staffing, and HR coordination.
Requirements:
* 3+ years in a similar role.
* Strong leadership and supply chain experience.
* Proficiency in CRM/ERP/WMS software.
Salary and bonus package in the region of €47,000 - €52,000 is offered with additional benefits.
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