Imagine what you could do at Apple. New ideas have a way of becoming extraordinary products, services, and customer experiences very quickly.
Do you wish to be challenged to think creatively? The people here at Apple don't just craft products - they build the kind of wonder that's revolutionised entire industries.
Data Center Operations
The Data Center Operations group is looking for a Remote Field Service Engineer.
The successful candidate will be responsible for deploying and maintaining servers and supporting fixtures and infrastructure in our Remote Data Centre locations across Europe.
In this role, you will focus on developing and sustaining solutions through communication and coordination with Apple Data Center teams and Business Groups to help deliver a solid infrastructure and services to meet global business objectives.
Job Responsibilities
You will help execute projects in the deployment and maintenance of compute servers, including cabling infrastructure and DCIM elements across the region.
A large amount of travel is required to fulfill this role.
A proven track record in vendor management for infrastructure expansion, enforcing compliance with technical specifications and quality standards is also needed.
Core Competencies
* Must be capable of independent problem solving and self-motivated.
* Possesses a global perspective with the ability to understand and work effectively in a culturally diverse organisation.
* The proven ability to manage key stakeholder interests while at the same time managing conflicting priorities and business interests.
* Strong communicator at all levels with excellent oral and written skills to a variety of audiences.
* Ability to organise and work effectively with other project teams and departments participating in DC related projects.
Other Responsibilities
* Lead material movements with Engineers, Project Managers and/or Customer Business teams on executing movements within required delivery timelines.
* Ensure required actions are executed in Apple systems to facilitate job function.
* Identify issues and perform Root Cause Analysis to prevent future operational impact.
Minimum Qualifications
- Expertise with data centre operational tasks, including rack sizing, construction, equipment installation and decommissioning. Willing to do hands-on activities.
- Hands-on experience with various copper and fibre cabling structures, cable infrastructure design and labelling methodology.
- Expertise with break-fix and incident management.
- Experience with DCIM (Data Centre Infrastructure Management) tools. Hands-on operations in securing and monitoring equipment with enterprise-level management tools.
- Experience of increasing responsibilities within a global, multi-cultural, multi-location organisation.
- Certification in data Center operations or data centre related certification. e.g. CDOM, CDFOM, CDCE, CDCS.
Preferred Qualifications
- Bachelor Degree or equivalent experience.