L1/2 IT Support Engineer - Permanent - €40K Long Established Construction and Engineering company with Interests in Ireland, the UK and Continental Europe has an urgent requirement for a Level IT Support Engineer to join their team on permanent basis.
This company has been operating for over 200 years and is currently undergoing a period of expansion including several projects in Nordic Countries.
While this role will be bast in Ireland, the expansion plans of this company are such that they offer a great career development opportunity for ambitious IT support engineers, Based in an easily accessible location close to Dublin's Docklands, the role comes with a good benefits package and is offered on a Hybrid basis, with the successful candidate required onsite 3 days per week Responsibilities of Role Carry out standard PC Tech Duties, data recovery and user admin (passwords, new users etc.)
, and first level support of VoIP Phone system.
Applying security access for new/existing users on Domain and application systems.
Provide Assistance/support with any Wi-Fi issues or other LAN/WAN tasks that might arise Assist Systems Administrators/IT managers with new software installations as/when required Manage the IT knowledge base; logging issue types and resolutions.
Assist in the production/review of IT project documentation and Standard Operating Procedures.
Monitor vendor logs and SLA's requiring IT staff/end user response and following up on same as and when necessary Help ensure adherence to all company IT SOPs.
Swap out/replace/install local IT hardware, including desk side scanners and handhelds
Essential Candidate Requirements: 1-2 years' experience in either a Helpdesk Support or an Administration position.
Hold certification relevant to an IT support role - Comptia A+ (Core Series), Cisco, ITIL Microsoft or equivalents.
Experience with Microsoft Applications MS Office / 365 Applications / MS Teams.
Experience with Windows Server / Operating Systems Support.
Experience with File Server / Print Management.
Experience with Active Directory / Azure AD / Group Policy / Exchange 2016 / Exchange Online experience.
Experience with Applications Support (Such as TeamViewer, Nitro, Adobe Suite, LogMeIn) Some Experience with End Point Security (MS Bitlocker / Symantec AV).
Good level of competency with Laptop Hardware Management (Configuration / Imaging using WDS and Co-Pilot).
To Apply:
For more information on this role, please contact Nall on or or send current CV along with brief cover letter through this site IMPORTANT - All applicants must have immediate availability to work in the EU - Candidates that require any kind of Visa sponsorship or work will not be considered at present Skills: IT Support Engineer CISCO MIcrosoft Windows ITIL