Castle Leslie Estate, voted a Best Place to Work, is looking for a Receptionist for our Victorian Treatment Rooms.
Requirements
* Follow all company policies and procedures; ensure uniform and personal appearances are clean and professional.
* Welcome and acknowledge all guests according to the company standards; anticipate and address guests’ service needs.
* Handle any guest issues with professionalism and confidence.
* Develop and maintain positive working relationships with the spa team and support the team to reach common goals.
* General computer knowledge.
* Pleasant demeanour when interacting with hotel guests.
* Good communication skills.
* Organisational skills.
* Ability to multitask.
* Willingness to learn hotel computer system/software.
* Problem-solving skills.
* Customer service skills.
About The Role
The successful candidate's main duties on the Victorian Treatment Rooms reception desk will include greeting guests and internal and external visitors as the front of house receptionist, cash handling, and dealing with spa queries and bookings.
The successful candidate must have energy, a can-do attitude, and a flexible approach to working hours (weekend work applies).
Previous experience in a similar role or understanding of a spa would be an advantage but not essential as full training will be provided.
Benefits
* Company events.
* Employee discount.
* Food allowance.
* On-site parking.
* Wellness program.
About The Company
Castle Leslie Estate has been officially recognised as one of the Best Workplaces in Ireland and a Great Place to Work for the last three years. It boils down to trust. Great Place to Work helps organisations quantify their culture and produce better business results by creating a high-trust work experience for all employees.
Company Culture
Nestled on 1,000 acres of undulating Irish countryside, dotted with ancient woodlands and glittering lakes, Castle Leslie Estate is one of the last great Irish estates still in the hands of its founding family.
Desired Criteria
* Customer service.
* Hotel computer systems.
Required Criteria
Closing Date: Saturday 8th February, 2025.
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