As this is a new position, you will develop and implement an intelligence strategy, establish workflows, and represent the customer's voice within our business.
Responsibilities
1. Translate internal briefs into analytical projects (to include refining the initial brief and asking the ‘right questions’, working through potential hypotheses and storyboarding the output).
2. Develop and lead Insights strategy.
3. Build strong stakeholder relationships and communicate insights effectively.
4. Use and analyze data from multiple large-scale data warehouses and present statistically strong analysis to a wide range of business stakeholders.
5. Proactively identify opportunities for analytics growth within the business.
6. Drive new analytical initiatives and projects aimed at improving organizational efficiency and customer satisfaction.
7. Identify, support, and lead projects aimed at scaling up the way the organization leverages data, insights, and intelligence.
8. Automate manual operational processes and present back on time savings gained through modernization of business operations.
9. Extend the data automated reporting solutions by adding trend alerts and insights to existing/new operational dashboards.
Requirements
1. Strong leadership and team development skills.
2. At least 3-5+ years of experience working as an Analyst with experience in analytics/data science/insights/strategy/BI.
3. Advanced working knowledge and hands-on experience in SQL.
4. Strong knowledge and hands-on experience in data visualization tools such as Sisense, Qlik, Power BI or Tableau.
5. Expert domain of data analysis and data visualization tools and software such as Excel.
6. Python (or R).
7. Bachelor’s degree ideally in a business or quantitative subject (e.g. computer science, mathematics, engineering, science, economics or finance).
8. A good understanding of statistical modelling knowledge or any machine learning technique knowledge (such as hypothesis testing, regression, logistic regression, random forest, etc.).
9. Good stakeholder management experience. Comfortable presenting to senior leadership and C-suite.
10. Experience in conducting A/B testing experimentation.
11. Strong experience in finding data insights and providing business recommendations.
12. Excellent communicator with superior written, verbal, presentation and interpersonal communication skills.
13. Data driven in both decision making and performance measurement.
14. Extreme comfort in ambiguous, fast-paced environment.
15. Ability to multi-task, prioritize and coordinate resources.
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