Job Summary:
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We are seeking a skilled Senior IT Support Technician to provide technical expertise and collaborate with our team.
Key Responsibilities:
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* Day-to-day IT support across all departments
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* Troubleshooting hardware, software, and applications (including MICROS POS & Oracle Opera)
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* Server administration (WS2016+), network management, and security
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* AV system maintenance
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* Mentoring junior staff
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* SOP development and maintenance
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Requirements:
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* 2-3 years' experience in IT support (hospitality preferred)
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* Third-level IT qualification
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* Expertise in Windows 11 Pro, Active Directory, firewalls, and virtualization
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* Experience with Veeam Backup
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* Excellent communication and problem-solving skills
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* Full driver's license
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Benefits:
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* Competitive salary & benefits package
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* Complimentary meals
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* Career development opportunities
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* Skills: Troubleshooting Server Administration Network Management Application Support Firewalls Virtualization Benefits: Competitive Salary Complimentary Meals Pension Scheme Employee Discounts Career Development Opportunities
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About the Role:
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This is a full-time position that requires strong technical skills and a collaborative approach.
The successful candidate will have experience working in a fast-paced hospitality environment and possess excellent communication and problem-solving skills.
They will be responsible for providing technical support to all departments, troubleshooting hardware and software issues, and maintaining servers and networks.
In addition to their technical expertise, they will also be required to mentor junior staff and develop SOPs for the team.
This is an excellent opportunity for a skilled IT professional to join our team and take their career to the next level.