Job Summary:
This role involves direct interaction with clients, customs, and agents to ensure seamless cargo movement worldwide. The successful candidate will prepare necessary documents for export, import, and customs clearance, track and trace cargo, and provide accurate billing information.
Key Responsibilities:
* Collaborate with clients to coordinate the movement of cargo
* Prepare and submit documents for customs clearance
* Track and trace cargo to ensure timely delivery
* Manage billing and cost information for accurate invoicing
* Communicate with customers regarding freight disposition
* Coordinate with other company branches and agents for customer satisfaction
* Optimize shipment routes for maximum profitability
* Ensure compliance with company policies and industry regulations
Physical Requirements:
* Talking, hearing, and computer operation
* Sitting for extended periods
* Walking within the warehouse
* Vision abilities: close vision and focus adjustment
Desired Skills and Abilities:
* Strong knowledge of import and export rules and regulations
* Excellent verbal and written communication skills
* Ability to work in a fast-paced environment
* Strong organizational skills
* Proficiency in Microsoft Word and Excel
Requirements:
* High School diploma or better
* Strong operational and industry knowledge