Store Manager - Donegal
A recognised market leader and innovator in sports retail seeks a Store Manager to oversee the overall operations and sales performance of our store.
Key Responsibilities:
* Manage every aspect of the store's day-to-day operations, including sales, staff, customer experience, security, health and safety, stock, and resource management.
* Meet and exceed store targets and Key Performance Indicators (KPIs).
* Recruit, train, coach, and manage staff following company policies, ensuring fairness and consistency for all.
* Manage cash, wage costs, budgets, and systems administration as required (TMS, SAP, etc).
* Drive excellent Visual Merchandising in the store to engage, inspire, and educate consumers.
* Ensure in-store services are suitably staffed and promoted.
* Maintain security awareness in the store and stock rooms.
* Monitor potential shoplifters and follow security guidelines to deter pilferage and protect stock.
* Responsible for overall Health & Safety in the store.
* Train staff on Health & Safety policies and procedures.
* Identify current and future customer requirements and develop additional non-direct business opportunities.
* Implement projects according to company expectations.
* Deliver excellent store standards consistently.
* Provide cover for other stores as required.
Qualifications, Skills, and Experience:
* 2-3 years of retail management experience.
* Excellent interpersonal, communication, people management, and leadership skills.
* Passionate about delivering an excellent customer experience with an understanding of how this drives sales and affects the bottom line.
* Experience in Visual Merchandising is desirable.
* Strong product knowledge.
* Proficient IT knowledge, including Excel, Email, and SAP.
* 3rd Level Business/Retail Management Qualification beneficial but not essential.
Estimated Salary: €50,000 - €60,000 per annum