Italian Speaking Technical Support Engineer
We are seeking an Italian speaking Technical Support Engineer to join our team in Dublin/Blanchardstown.
About the Role
This is an exciting opportunity for a technical professional to provide exceptional customer support and contribute to the growth of our clients' businesses.
* Provide customer-centric technical support over the phone, email, and remotely.
* Install and configure our clients' SaaS product suite.
* Troubleshoot issues and escalate as appropriate.
* Deliver remote customer training.
Requirements
* An IT-related degree or qualification.
* Fluent in Italian and English.
* Experience in a technical support role dealing with complex applications.
* Excellent communication skills.
* A positive attitude with a solutions-oriented demeanor.
Company Culture
We offer exceptional career progression opportunities and have a proven record of internal promotions. Our company culture values innovation, teamwork, and customer satisfaction.