Job Title: Customer Manager - Food Service
We are seeking a highly skilled Customer Manager to drive commercial strategy and manage business development, sales, and marketing functions within the food service sector.
Key Responsibilities:
* Develop and implement commercial strategies to accelerate growth, conduct market research, and create detailed business plans on commercial opportunities.
* Lead and manage the sales team to meet sales targets, identify new business opportunities, and build strong relationships with key clients and stakeholders.
* Prepare and manage budgets, forecasts, and financial plans, analyse sales, revenue, and cost reports, and oversee pricing strategies to ensure competitiveness and profitability.
* Collaborate with the marketing team to develop and execute effective marketing campaigns, ensure the brand message is strong and consistent across all channels, and monitor market trends and competitor activities.
* Work closely with operations and supply chain teams to ensure product availability and quality, optimize supply chain processes, and ensure compliance with food safety and quality standards.
* Lead, mentor, and develop the commercial team, providing training and development opportunities to enhance team skills and knowledge.
Requirements:
* Bachelor's degree in Business Administration, Marketing, Finance, or a related field.
* Proven experience as a Customer Manager or similar role within the food service or dairy industry.
* Strong background in sales, business development, and project management, experience in managing budgets and financial planning, and excellent strategic thinking and analytical skills.
* Exceptional communication, negotiation, and interpersonal skills, proficiency in MS Office and CRM software.
About Us:
Tirlán is a world-class food and nutrition co-operative, offering a diverse portfolio of quality ingredients and leading consumer and agri brands. We bring innovative food and nutrition solutions to a global market through our expertise in research and development, customer insights, food safety, and state-of-the-art manufacturing.
Our purpose is to nourish the world while safeguarding our environment for future generations. We believe in the value of difference and welcome people from all walks of life without regard to race, colour, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, or disability status.