Please note: This is a temporary work placement in California, United States via the J-1 Visa Program. Please ensure you understand what this is before applying. Eligibility listed below.
Job Title: Front Desk Intern/Trainee (Paid Intern/Traineeship)
Location: Santa Cruz, CA
Program Duration: 12/18 months
Position Overview: Join our team as a Front Desk Intern at a luxurious 5-star hotel in Santa Cruz, California. This J-1 Visa internship offers a unique opportunity for both students and working professionals to gain hands-on experience in high-end hospitality. As a Front Desk Intern, you will play an essential role in guest services, from handling check-ins and check-outs to managing reservations and addressing guest inquiries. You will work in a dynamic, fast-paced environment where you'll learn the ins and outs of luxury hotel operations and provide world-class service to a diverse range of guests. This position is ideal for anyone looking to advance their career in hospitality or gain valuable experience in a prestigious hotel setting.
Key Responsibilities:
1. Assist with guest check-ins and check-outs in a professional and welcoming manner.
2. Manage reservations, cancellations, and guest requests efficiently.
3. Provide guests with information about hotel services, amenities, and local attractions.
4. Address guest inquiries and resolve any concerns to ensure an exceptional stay.
5. Collaborate with other hotel departments to maintain seamless guest experiences and operations.
Requirements:
1. 5+ years of related work experience or
2. Currently enrolled in a post-secondary academic institution outside the U.S. or
3. Have graduated within 12 months of the program start date.
4. Must have strong communication skills, fluent in English.
5. Previous experience in customer service or hospitality is a plus.
6. Must be adaptable, resourceful, and service-oriented.
Additional Information:
Housing: Available
Visa: J-1 Visa required for eligibility, we can arrange this for you.
Important Note: Please ensure you understand the J-1 Visa program before applying.
Experience: Required
Languages: English – Advanced
Employment: Full-time
Schedule: Varies
Salary: $3,000 – $3,500 monthly
About The Wanderlust Network: We specialise in recruiting for temporary U.S. positions through the J-1 visa program, offering a unique opportunity to work, travel, and gain experience in the U.S. Please note, program fees apply for successful placements.
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