We are Henderson Group, Northern Ireland's leading foodservice provider. Our group encompasses Henderson Wholesale, Henderson Retail, Henderson Foodservice and Henderson Group Property.
We employ over 5,500 staff and have been placed 5th in the Ulster Business Top 100 Companies 2024. We're a family-owned team that cares about our people and the community in which we live.
Our leaders care about employees and our employees succeed together and celebrate the success of others. We are interested in your aspirations, interests and skills and we strive to support and inspire you to do well.
We are an Investors in People Platinum accredited employer at Henderson Retail. We're the biggest in the market and continuing to grow with new store openings and current store expansions.
In addition to grocery, our range of in-store services includes Post Office, Occasions, Butchery and Food-to-Go solutions with hot food, deli, coffee and in-store bakeries under internal/external brands such as Barista Bar, Daily Deli, Delish, Greggs and Subway.
We currently operate over 100 retail stores in NI and have exciting plans to expand further in the near future. We are looking for talented individuals to join us at Assistant Store Manager level as part of our growth campaign.
A Look into the Role
As an Assistant Manager, you will be responsible for leading a team alongside the Store Manager and deputising for them in their absence.
Our store management team are dedicated SPAR and EUROSPAR brand ambassadors leading from the front and accountable for the day-to-day running, management and performance of the store.
The best managers take real pride in running outstanding stores, and are determined to turn every customer's visit into a great experience. You'll uphold high standards while driving sales and other KPIs, and managing costs.
You'll strive to achieve excellent retail standards, and lead the team from recruitment, onboarding, training and ongoing development.
You'll lead by example as these roles are about inspiring your team to deliver the highest level of customer service whilst ensuring they are happy, motivated, well-trained and feel proud of their role within the local community.
If you thrive on achieving excellent retail results and love being at the heart of the community, you'll love life in a company-owned store at Henderson Retail.
You will be required to cover the Post Office and Food to Go when required as part of this role.
Skillset
* Minimum of 2 years' experience of leading and developing a team within a fast-paced retail or quick service food environment.
* Brilliant time management, delegation and problem-solving skills.
* Excellent written and verbal communication skills.
* To be competent in the use of IT packages including Microsoft office and retail technology systems.
* Total customer focus, passionate about local community retailing along with the ability to motivate and inspire others to deliver the best possible service.
It would be desirable if you have:
* Ability to demonstrate experience of effectively managing targets and controlling costs.
* Previous experience and demonstrated performance within the NI food convenience retail sector.
Is This Right For You?
As part of this role, it will be important that you feel aligned with the values that we live and work by: Ambition, Customer First, Teamwork, Integrity.
We are a Platinum Accredited Investors in People organisation and we provide a range of fantastic benefits including competitive salary, annual performance-related bonus, pension scheme, healthcare plan, Kingsbridge diamond membership, life assurance, employee assistance programme, social club, discount scheme throughout UK/Ireland, staff discount (grocery/fuel) at SPAR/EUROSPAR Henderson Group company-owned stores and many more benefits.
Being part of a large Group where we pride ourselves on progressing people from within, there's also no limits to where your career can go. These are full-time positions working 42.5 hours per week and the role requires a flexible approach to hours of work in line with delivering the very best service experience for our customers.