Job Description
The National Concert Hall is seeking an experienced and skilled Chief Operating Officer (COO) to take on a pivotal leadership role in the organization's transformation. The COO will play a central role in the delivery of a wide-reaching Redevelopment Programme, ensuring the effective and efficient delivery of operational functions of the NCH and contributing to the on-going strategic and operational development of the organisation.
Key Responsibilities:
* Leadership of the NCH Redevelopment Project Team
* Accountability for the management of project funding between the Department and the OPW
* Oversight of the governance of the Programme, ensuring the NCH fulfils its role as Sponsoring Agency
* Management of all stakeholder engagement and communications related to the Redevelopment Programme
NCH Operations:
* Strategic oversight and support to the operational activities across all departments
* Closing collaboration with the Head of Operations to ensure the department is sufficiently resourced with optimum skills and capabilities in place
* Ensuring all aspects of NCH operations are working to maximum effectiveness and the highest possible standards driving improvements in customer service and the visitor experience
Compliance:
* Ensure that the NCH has robust compliance and policy frameworks in place and that they are fully operational and effective
* Developing and maintaining a framework for ensuring the NCH is compliant with all legislative requirements and best practice
Business Development and Transformation:
* Leading the ongoing strategic and business planning programme at the NCH
* Oversight of the development of an annual plan which identifies and prioritises areas of the organisation requiring transformation, innovation and process improvement
Requirements:
* A minimum of five years' experience in either a similar COO role or equivalent senior management and leadership roles in medium to large sized organisations
* A project management qualification or proven experience of leading extensive business transformation or large-scale change programmes and projects
* Strong interpersonal and negotiating skills, with proven experience of engaging, influencing, building and sustaining relationships