Business Lines New Business Underwriter-Hybrid
We are part of the Zurich Insurance Group, a leading global insurer established in 1872 and headquartered in Switzerland. Our employees across the globe serve customers in over 170 countries, from individuals who need insurance for their homes, cars or lives, to providing risk management expertise and commercial insurance to multinational companies.
Our industry is dynamic and fast-moving, helping people and businesses keep pace with change and emerging risks on a global scale.
In Ireland, we're one of the largest insurers, employing over 1,000 people in locations in Dublin and Wexford. We have a great reputation in the marketplace here, with a long history of winning awards for service excellence among brokers and customers.
The Business Lines New Business Team meets the insurance needs of our Business Lines customers through our broker channel. The New Business Underwriter works closely with our broker partners and other internal functions such as Pricing, Line of Business Heads, Claims, Finance, Sales & Distribution and Risk Engineering to ensure all areas of the business are managed according to framework, policies, authority levels and guidelines while delivering on our financial plan.
This role may be available part-time or full time, as we want the best people for our roles and recognise that sometimes those people aren't available full-time. Please discuss your flexibility needs during the interview.
Your Role
As a Business Lines New Business Underwriter, your main responsibilities include:
1. Underwrite and analyse new business submissions in accordance with the Zurich Way of underwriting and within delegated authority levels.
2. Negotiate terms & conditions with our broker partners in line with our agreed strategy and target risk appetite while nurturing broker relationships.
3. Manage and proactively prioritise new business pipeline and work queues, in conjunction with Sales and Distribution, ensuring agreed SLA's are adhered to.
4. Continuous engagement with Sales and Distribution, Risk Engineering (when applicable) and broker partners to generate, drive and secure new business opportunities.
5. Build relationships in support of customer/business acquisition and retention.
6. Implement agreed technical standards, controls, practices and procedures to maintain underwriting discipline.
7. Contribute ideas and work for the development of new or enhanced propositions based on technical, customer and distributor insights.
8. Adhere to Central Bank compliance standards of operating.
9. Demonstrate high level of Quality Assurance in all elements of the underwriting process.
10. Ensure any issues arising are dealt with in accordance with Zurich standards and where appropriate escalated in a timely fashion.
11. Maintain underwriting records in accordance with regulatory/statutory and internal requirements.
12. Identify training opportunities for self and others and assist with training as directed.
13. Be flexible to participate in ad hoc projects.
14. Deliver superior service in the management of renewals.
Your Skills and Experience
Technical Skills & Knowledge & Education:
- 3 years plus industry knowledge.
- Holds or is working towards relevant professional qualifications i.e. CIP, MDI, ACII.
- Excellent technical insurance knowledge, including specific knowledge in Commercial Insurance.
- Excellent numerical and analytical skills.
- Excellent knowledge of Zurich products/policy wordings.
- Ability to work within a team environment – focused on individual and team goals.
- Excellent communication skills (both verbal and written).
- Strong negotiation skills.
- Excellent planning and organisational skills to manage and prioritise workload and adapt quickly within a fast-paced environment.
- A strong team player with a flexible, positive attitude towards work.
- Strong leadership and delegation skills.
- Good research skills.
- Pro-active with strong problem-solving, decision-making and judgment skills.
- Ability to prioritise workload and adapt quickly within a busy environment.
- Excellent planning and organisational skills that support a high service standard.
Additional Information
Primary work location is Dublin or Wexford based.