Company:Finning (Ireland) LtdNumber of Openings:1Worker Type:PermanentPosition Overview:To ensure that the refurbishment of Caterpillar products within the Construction Equipment product group operate, and will continue to operate for the foreseeable future, to Finning standards and customer requirement by carrying out a range of reconditioning and maintenance work on those products.Job Description:Major Job FunctionsUndertake a detailed inspection of the machine to confirm or expand on any initial field inspection report so that a commercial assessment of the likely repair, replacement refurbishment work can be made.Carry out standard diagnosis tests on machine components to enable more accurate cost evaluations or for the issue of condition and warranty agreements to customers.Produce a comprehensive list of parts and materials required for the proposed machine preparation work.Undertake overhaul, repair or refurbishment work on the machine to the agreed work plan, removing and dispatching components for specialist attention, re-installing the original or replacement part or repairing original parts.Inspect and test completed machine to ensure unit is operating to expected performance levels.Individual CompetenciesCustomer Focus: Being successful means continuously paying attention to customer needs and adapting as these evolve. This heightens the importance of building strong customer relationships and delivering customer centric solutionsCultivates Innovation: Paying attention to what customers want and need – new and improved products, services, solutions, and experiences. Taking initiative and collaborating with people who have diverse points of view. Embrace the mindset you and Finning are never done, never satisfied, never standing stillDrives Results: Infusing the team and organisations with a sense of urgency. Creating a culture where organisational performance is always top of mind. Communicating a vision, setting priorities, developing and executing plans that achieve the desired outcome for FinningCourage: Being comfortable with the conflict that is inherent to being a champion of an idea or course of action. Meeting tough situations head-on to constructively resolve them. Saying what needs to be said at the right time, to the right person, in the right manner to effect changeSpecific SkillsFlexibility, organisational and time management skillsExcellent attention to detail, work accuracy/numeracy and quality orientatedWork autonomously on own initiative and also well as part of a team Strong communication and interpersonal skills and ability to build positive relationships across all levels of the businessMotivated and dynamic self-starterStrong planning and organisational skills with the ability to work under pressure to tight deadlinesEffective problem-solver with strong analytical skillsA committed and positive attitude along with an obvious customer focus and the ability to build a positive rapport with customersKnowledgeDeep understanding of the use of general service manuals and computerised Service Information System (SIS) from the OEM Practical knowledge of tooling and specialised equipment to conduct repairs on difficult and heavy machineryPractical knowledge of rigging, slinging and jacking proceduresElectrical, hydraulic and mechanical fitting knowledgeAccountabilityAdhere to agreed job times. Ensure the highest quality of finished machines. Maintain availability of machines ready to hire and presentation of machine stock parked in yard. Ensure positive feedback/nil customer complaints. Constant awareness of SHEQ obligations and zero accidents by maintaining a tidy and safe working area.Education and ExperiencePreferably with a background in materials handlingEither apprentice trained or minimum 5 years’ experience in quality service environment within a similar industry A licence to drive reach trucks is requiredPractical experience in operating construction equipment in confined spaces and mechanical fitting work on large-scale machinesAt Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter.