Job Title: Service Administrator - Tipperary - Farm Machinery
Location: Cashel County Tipperary
Salary: €34k - €40k DOE
The client is a leading provider of premium farm machinery and seeks a Service Administrator who is passionate about efficiency and customer satisfaction.
Job Summary:
The Service Administrator will be an integral member of the client's service department, ensuring seamless operations and exceptional customer experiences.
Key Responsibilities:
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1. Respond promptly & professionally to service inquiries via phone, email, & in person.
2. Provide updates on service progress, estimates, invoices, & credit control matters.
3. Schedule & coordinate service calls & preventative maintenance.
4. Maintain service records & documentation, ensuring accuracy & accessibility.
5. Manage parts inventory, proactively ordering supplies to minimise downtime.
6. Process invoices and payments with precision, ensuring financial accuracy.
7. Process warranty claims accurately & in a timely fashion.
8. Maintain & update service databases & systems, ensuring data integrity.
Qualifications:
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* Proven administrative experience, ideally within a service-oriented environment.
* Possess exceptional organisational & time-management skills
* Outstanding communication and interpersonal skills, both written and verbal.
* Proficiency in Microsoft Office Suite
* Work independently and collaboratively in a fast-paced environment.
* Strong problem-solving and decision-making capabilities.
* Background in farm machinery, auto industry is desirable but not essential.
Benefits:
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* Competitive salary within the range of €32k - €40k, commensurate with experience.
Skills:
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* Answer incoming calls
* Data Entry
* Fleet Administration
* Processing Of Reports
* Parts Administration
* General Office Administration
* Support Administration