Job Function:
Co-Ordinate and direct the service workload for maximum efficiency and productivity while providing quality repair work.
Essential Duties:
* Plans and allocates work for Technicians based on their expertise and skills.
* Directs and assists Technicians in their tasks to ensure repairs are completed correctly.
* Checks all completed jobs to ensure they are complete and accurate for both parts and labour.
* Ensures that service processes, policies and guidelines are followed and applied safely.
* Maintains good discipline and organisation for the workshop, ensuring it is clean, tidy and safe.
* Supervises and coaches the workshop team.
Skills & Qualifications:
* 3 to 5 years experience as a Service Technician.
* Ability to lead others.
* High level of communication and human relations.
* Ability to use standard computer applications and internet functions.
* Familiar with John Deere and competitive products.
* Able to work under pressure.
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