Job Summary
Optum is a global organization delivering care with the aid of technology to help millions of people live healthier lives. Our work directly improves health outcomes by connecting people with the care, pharmacy benefits, data, and resources they need to feel their best.
About the Role
As a Fortune 5 business, we're one of the world's leading healthcare companies. There are no limits here on the resources you'll have or the challenges you'll encounter. We've been supporting global healthcare systems from Ireland and the UK for over 20 years, building a dynamic and diverse team of more than 2,100 talented individuals.
Key Responsibilities
* Partner with the business to develop reporting solutions that meet customer requirements and needs, ensuring delivery of robust, sustainable, and scalable solutions while engaging with IT and business partners.
* Work with customers and stakeholders to understand analytics needs and deliverables, act as a consultant to propose business solutions, products, and services to drive change.
* Act as subject matter expertise regarding Data and Analytics solutions, producing meaningful, actionable reporting and visualization solutions and reports.
* Understand data requirements from customers, provide recommendations, define data models, research, interpret, and analyze diverse and complex data, produce analytical outputs, executive summaries, and analytics templates, develop, test, and QC data, reports, and dashboards.
Required Qualifications
* Degree Qualified (BA, BS) in a relevant field (IT/Computer sciences, SW development, Operations, Data Analytics, Data Science, Engineering, Economics, Business) or equivalent experience.
* Proven data and analytics experience, including reporting and Business Intelligence roles.
* Extensive experience in assessing and describing data sources and evaluating data quality.
* Proficient in analyzing diverse and complex data, performing exploratory data analysis, producing descriptive statistics, and assessing Data Quality.
* Advanced data manipulation and data modeling skills and proficiency in at least SQL and Excel.
* Very good knowledge of at least one data modeling, scripting, or statistical language such as R or Python.
* Excellent data visualization skills and very good knowledge of Tableau software or Power BI (or similar).
* Very good understanding of IT systems, databases, and other related technologies.
* Strong written and verbal communication skills, presentation skills.
* High proficiency in technical writing and technical documentation.
* Strong analytical and problem-solving skills.
Preferred Qualifications
* Master's, M.B.A., or PhD in a relevant field.
* Business Acumen, customer-facing mindset, and/or relevant experience.
* Experience in pharmacy benefit management, pharmacy, healthcare consultancy, or related fields.
* Experience working in a large multinational company or similar environment.
* Ability to operate flexibly in a rapidly changing work environment.
* Strong organizational skills.
* Knowledge of Project Management methodologies, like PRINCE2.
* Experience working in a customer success team, customer support operations, technical support, or customer service.