MAIN PURPOSE OF JOB: To supervise & carry out a smooth and efficient cleaning and servicing of the hotel premises bedrooms, bathrooms, corridors, public areas, toilets, presenting a clean and fresh environment to the highest standard, assisting in the checking of rooms when necessary to the required premises standards MAIN DUTIES INCLUDE: To service the rooms allocated each day to the required standard. Ensure the correct procedure is carried out in regard to all cleaning service as identified within the Standard Operating Procedure manual. To complete the stocking of your trolleys sufficiently and are correctly stocked for each shift. Hand in all lost property immediately to your supervisor or manager as per the house policy. To attend training as directed by management. To deal with any guest complaints if possible and report immediately to your supervisor. Report immediately all maintenance issues on a daily basis. Use all cleaning materials and machinery provided in a proper and correct manner. Assist in cover for cleaning rooms, laundry and all public areas as required. Assistance in training of other staff members. Ensuring a high standard of personal hygiene & appearance in accordance with company Standards of Appearance Policy. Wearing the relevant uniform and name badges at all times while on duty. To assist in the checking of bedrooms (stayovers/departures) to the required standard. OTHER DUTIES INCLUDE: Attend fire & accident drill when necessary. Ensuring that due diligence is taken for the health & safety of yourself, other employees, guests and any other person on the premises. Ensuring that all equipment and materials are not left in a dangerous state. Reporting, and where necessary taking action, in relation to any incident of accident, fire, loss or damage to guests, personnel and yourself. You may be required to perform other duties in addition to those listed above as directed and dependant on business requirements.